New Minecraft Launcher Starts With A Grey Screen

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System Restore is your first line defense. It can restore you to the state prior to the issue arising as the time machine. You can always undo it if it isn't working. You can go through the tutorial first and then restore back to the point you were before it began. If System Restore is not enabled on the C drive do that now so it's possible to enable it in the near future.



If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.tenforums.com/tutorials/8280-hide-s...



Even if you've already tried steps I give here repeat them in the order I suggest:



1) Run the Store apps troubleshooter from Settings > Update and Security > Troubleshoot.



2) Search for and install game updates on Microsoft Store app > Hub (three dots in the upper right) > Updates.



3) Reset Minecraft in Windows Settings > Applications > Applications and Features > Minecraft > Advanced Option Repair or Reset. Restart PC and try again.



If those all fail then uninstall Minecraft from Settings above, restart your PC, reinstall from MS Store Hub (three dots in the upper right corner of the Store app) > My Library.



4) The driver for Display is so crucial that updating it is often not enough. We must do everything to get it working correctly. Mpservers



Update the driver for your Display on your PC or the Display adapter manufacturer's Support Downloads web page to find your exact model number, HP Serial Number or Dell Service Tag - from the sticker on your PC.



You can also check for BIOS/UEFI firmware, newer chipsets and network, sound and other drivers by right-clicking in the Start Menu.



If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/... or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e... or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...



For Display issues one fix that is working is to roll back or Uninstall the Driver on the Display Device > Driver tab, restart the PC to reinstall driver.



You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Choose.



Then you will know you've tried everything in addition to Windows Update drivers.



Adjust the resolution of the screen until it looks and fits best in Settings > Display > System.



5) If nothing else helps then contact Minecraft Support here: https://help.minecraft.net/hc/en-us/requests/new



I hope this helps. You are welcome to ask any questions and keep me updated. If you're not willing to let me know if my post solved your issue, I will keep working with you until you are satisfied.



______________________________________________ Standard Disclaimer: There are links to non-Microsoft websites. The websites appear to be providing accurate, safe information. Be aware of ads on websites that promote products that are often classified as PUPs (Potentially Unwanted Products). MULTIPLAYER SERVERS Be sure to thoroughly research any product advertised on these sites before you decide to download and install it.